Refund policy
All sales are final. We do not offer exchanges, refunds, or returns.
To ensure the best fit, please refer to our size chart before making a purchase. If you have any questions about sizing or product details, feel free to reach out to our support team before placing your order.
If you receive a defective or incorrect item, please contact us within 3 days of delivery at imatchapparel@gmail.com, and we will assist you accordingly.
Thank you for your understanding and support!
Return & Exchange Policy for Defective Items
While we do not offer exchanges or refunds for general returns, we will accept returns for defective or incorrect items. Please review our policy below for details on how to proceed:
Defective or Incorrect Items
- If you receive a defective or incorrect item, please contact us within 3 days of delivery at imatchapparel@gmail.com
- Customers are responsible for the return shipping costs for defective items.
- Once we receive the returned product, we will inspect and process your return within 7 business days.
- If approved, we will issue a replacement or store credit, depending on availability.
Important Notes
- Items must be returned in their original condition and packaging.
- We do not accept returns for items that show signs of wear, misuse, or alterations.
- We strongly recommend using a trackable shipping method to ensure safe delivery of your return.
If you have any questions about our return process, feel free to reach out to our support team. We appreciate your understanding!